Trust Centre

How we look after your records.

Thrivespace holds people's certificates and personal details. This is where they are kept, how they are protected and what happens to them if you leave.

The short version

Seven things worth knowing.

Stored in the EU

Your database, logins and uploaded files are kept in the European Union, in Ireland.

Encrypted

Data is encrypted with TLS 1.2 or higher on its way to and from your browser, and with AES-256 where it is stored.

Kept apart

Each organisation's data is logically isolated from every other organisation's.

Changes are logged

An activity log in your settings shows who changed what and when.

UK GDPR

Thrivespace is operated by SoTech Studio Ltd, a company registered in England and Wales. A data processing agreement is available.

If you leave

For 30 days after your agreement ends you can ask us for a copy of your data. Then it is deleted from our systems, and backups that still hold it are replaced within 7 days.

Public status page

See how the service is running at any time on the status page (opens in a new tab).

Help your people thrive.

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